Delcam to Launch OrderManager for Orthotics at AOPA
Delcam will extend its range of software for
manufacturers of custom orthotic insoles with the launch of its workflow
management solution, ‘OrderManager’, at the American Orthotic &
Prosthetic Association National Assembly in Las Vegas from 19th to 22nd
September. The system will allow both practitioners and laboratories
to track and access all order details and transactions, from the initial
placing of the order, through CAD modelling and manufacturing, to
delivery to the patient.
OrderManager can be used both by practitioners
that have digital scanning equipment to capture patient data and those
that use traditional casting methods. An orthotics order, containing 3D
scan data collected on the Delcam iQube 3D scanner or similar devices, a
digital prescription and supporting images, can be transferred to the
laboratory electronically at the touch of a button. Email
acknowledgement is sent as soon as the data are received. In cases
where the practitioner does not have a scanner, the order can still be
sent electronically when the foam box impression or cast is mailed to
the laboratory. Once it arrives, it can be scanned and the results
added into the order.
One of OrderManager’s strengths is its ability
to allow practitioners to collect all the order details off-line and
send them when on-line. This enables the system to be used when data
has to be collected in remote locations where internet access is not
possible.
At the laboratory, OrderManager allows staff to
immediately see incoming orders, approve them and download the data to
begin the design. The system can subsequently manage all manufacturing
steps through to eventual dispatch, giving a ‘real-time’ view of total
order status. OrderManager can be used with the full variety of
manufacturing processes as it can easily be tailored to manage any
laboratory’s individual process steps.
Each practitioner has access to view all their
orders, from initial order acknowledgement through to eventual dispatch,
to check their progress without needing to contact the laboratory, so
saving time for both customer and supplier. Practitioners are notified
automatically if any further information is required, and when the order
has been dispatched so that they can then arrange an appointment with
the patient.
The system has been designed to be extremely
easy to use for both the practitioner and the laboratory staff thus
minimising administration time whilst maximising feedback. All
transactions are logged, providing complete traceability for every
order.
"OrderManager can save time for both
practitioners and laboratories,” claimed Chris Lawrie, Delcam’s
Healthcare Business Development Manager. "This can increase
productivity and profitability for both parties. Most importantly, it
can improve the service to patients by allowing them to receive a
better-fitting orthotic more quickly.”
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